PRIVACY POLICY

Last updated: August 1, 2026

Zoomie operates this store and website, including all related information, content, features, tools, products, and services, to provide the User with a customized shopping experience (the “Services”). The Zoomie store is powered by Shopify, which allows us to offer the User the Services. This Privacy Policy describes how we collect, use, and disclose the User's personal information when they visit and use the Services, make purchases through them, or otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy applies to the collection, processing, and disclosure of the User's personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, the User acknowledges that they know this Privacy Policy and understand the principles of data collection, use, and disclosure described in this Privacy Policy.

Personal information we collect and process

When using the term "personal information," we refer to information that identifies the User or can reasonably be linked to them. Personal information does not include information collected anonymously or information that has been anonymized in a way that prevents the User from being identified or linked to them. We may collect or process the following categories of personal information, including inferences drawn from them, depending on how the User uses the Services, their place of residence, and to the extent permitted or required by applicable law:

  • Contact details include name, address, billing address, shipping address, phone number, and email address.
  • Financial data includes credit card, debit card, and financial account numbers, payment card details, financial account details, transaction details, payment methods, payment confirmations, and other payment data.
  • Account information includes username, password, security questions, preferences, and settings.
  • Transaction information includes items that the User views, adds to their cart, adds to their wish list, purchases, returns, exchanges, or cancels, as well as past transactions.
  • Communication with us includes information provided in communication with us, e.g., when sending a customer service inquiry.
  • Device information including information about the customer's device, browser or network connection, IP address, and other unique identifiers.
  • Usage information including information about the customer's interaction with the Services, including how and when they use or navigate the Services.

Sources of personal information

We may collect personal information from the following sources:

  • Directly from the customer including when creating an account, visiting or using our Services, communicating with us, or otherwise providing us with personal information.
  • Automatically through the Services including from the User's device when using our products or services or visiting our websites, and through the use of cookies and similar technologies.
  • From service providers including cases where we cooperate with them to operate certain technology and when they collect or process the User's personal information on our behalf.
  • From our partners or other third-party companies

How we use the customer's personal information

Depending on how the User interacts with us and the Services they use, we may use the User's personal information for the following purposes:

  • Providing, customizing, and improving the Services. We use the User's personal information to provide the Services, including to fulfill the contract entered into with the User, process payments, fulfill orders, remember preferences and products the User is interested in, send notifications related to the User's account, process purchases, returns, exchanges or other transactions, create, and maintain and manage the User's account, arrange shipping, enable returns and exchanges, enable posting reviews, and create personalized shopping experiences, for example, by recommending products related to the User's previous purchases. This may include using the customer's personal information to personalize and improve the Services.
  • Marketing and advertising. We may use the User's personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, text messages, or traditional mail, and to display online advertisements to the User promoting products or services in our Services or on other websites, including based on items purchased or added to the User's cart or other User activities in the Services.
  • Security and fraud prevention. We use the User's personal information to authenticate their account, ensure secure payments and purchases, detect and investigate potentially fraudulent, illegal, dangerous, or malicious activities and take appropriate action to combat them, and to protect public safety and ensure the security of our services. If the User chooses to use the Services and register an account, they will be responsible for ensuring the security of their account credentials. We strongly discourage sharing username, password, and other authentication data with anyone.
  • Communication with the User. We use the User's personal information to provide customer service, answer their questions, provide effective services, and maintain business relationships with them.
  • Legal reasons. We use the User's personal information to comply with applicable law or respond to legitimate legal processes, including requests from law enforcement or government agencies, and to conduct investigations or participate in discovery proceedings in civil cases, potential or actual litigation, or other contentious proceedings, and to enforce or investigate potential violations of our terms or policies.

How we disclose personal information

In certain circumstances, we may disclose the User's personal information to third-party companies for legitimate purposes, in accordance with this Privacy Policy. These circumstances may include:

  • In the case of Shopify, we may disclose data to suppliers and other third-party companies that provide services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).
  • In the case of business and marketing partners for the purpose of providing marketing services and displaying advertisements to the User. For example, we use Shopify to provide personalized advertisements through third-party services based on the User's online activity across different merchants and websites. Our business and marketing partners will use the User's data in accordance with their own privacy information. Depending on their place of residence, the User may have the right not to share their information for the purpose of displaying personalized advertisements and marketing based on online activity across different merchants on different websites.
  • When the User instructs us to disclose specific information to third-party companies, requests it, or consents to it, for example, for product shipping or in connection with the use of social media widgets or login integrations.
  • With our affiliates or within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with obligations arising from applicable law (including in response to subpoenas, search warrants, and similar requests), to enforce applicable terms of service or policies, and to protect and defend the Services, our rights, the User's rights, or the rights of others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information regarding the User's access to and use of the Services to provide and improve them. Information provided within the Services will be transmitted and shared with Shopify, as well as with third-party companies that may be located in countries other than the User's country of residence, to provide services to them. Furthermore, to secure, develop, and improve our business, we use certain advanced Shopify features that contain data and information obtained from the User's interaction with our Store, with other merchants, and with the Shopify platform. To provide the User with these advanced features, Shopify may use personal information collected during the User's interaction with our Store, with other merchants, and with the Shopify platform. In such circumstances, Shopify is responsible for processing the User's personal information, including responding to their requests regarding the exercise of their rights related to the use of the User's personal information for these purposes. To learn more about how Shopify uses personal information and any rights the User may have, please visit the Shopify Consumer Privacy Policy. Depending on their place of residence, the User can exercise their applicable rights regarding their personal data here Link to Shopify Privacy Portal.

Third-party websites and links

The Services may contain links to websites and other online platforms operated by third-party companies. If the User moves to websites not affiliated with or controlled by us, they should review their privacy and security policies and other rules and terms. We do not guarantee the privacy or security of such websites, nor are we responsible for them. This includes, but is not limited to, the accuracy, completeness, and reliability of information found on these websites. Information that the User provides in public or semi-public places, including information shared on third-party social media platforms, may also be visible to other users of the Services and/or users of these third-party platforms without restrictions on its use by us or the third party. Our inclusion of such links does not in itself imply endorsement of the content on such platforms or their owners or operators, except as explained in the Services.

Children's data

The Services are not intended for use by children. We do not knowingly collect any personal information about children under the age of majority in the User's jurisdiction. If the User is a parent or guardian of a child who has provided us with their personal information, the User may contact us using the contact details below to request its deletion. As of the effective date of this Privacy Policy, we have no actual knowledge of "sharing" or "selling" (as those terms are defined in applicable law) personal data of individuals under 16 years of age.

Security and data retention of User data

Please note that no security measures are perfect or impenetrable, and we cannot guarantee "absolute security." Furthermore, any information transmitted to us may not be secure during transmission. We discourage the use of insecure channels to transmit sensitive or confidential information to us.

How long we retain the User's personal information depends on various factors, such as whether we need this information to operate the User's account, provide the Services to the User, comply with legal requirements, resolve disputes, or enforce other applicable contracts and policies.

User's rights and choices

Depending on their place of residence, the User may have all or some of the following rights related to their personal information. However, these rights are not absolute, may apply only in certain circumstances, and, in some cases, we may reject the User's request to the extent permitted by law.

  • Right to access/information. The User may have the right to access the personal information we hold about them.
  • Right to erasure. The User may have the right to request the deletion of personal information we hold about them.
  • Right to rectification. The User may have the right to request the correction of inaccurate personal information we hold about them.
  • Right to data portability. The User may have the right to obtain a copy of the personal information we hold about them, and to request its transfer to a third-party company in certain circumstances and with certain exceptions.
  • Managing communication preferences. We may send promotional emails to the User, and the User may unsubscribe from receiving them at any time using the unsubscribe option displayed in our emails to the User. If the User unsubscribes, we may still send them non-promotional emails, for example, regarding their account or orders placed by them.

If the User is a resident of the United Kingdom or the European Economic Area and is subject to the exceptions and limitations provided by local law, in addition to the rights described above, they may exercise the following rights:

  • Objection to data processing and restriction of data processing: The User has the right to ask us to stop or restrict the processing of their personal information for certain purposes.
  • Withdrawal of consent: In cases where we need the User's consent to process their personal information, the User has the right to withdraw that consent. If the User withdraws consent, it will not affect the lawfulness of any processing based on their consent before its withdrawal.

The User can exercise any of these rights where indicated in the Services or using the contact details below. To learn more about how Shopify uses the User's personal information and the rights they may have, including rights related to data processing by Shopify, please visit https://privacy.shopify.com/en.

We will not discriminate against the User for exercising any of these rights. We may need to verify the User's identity before processing their request, in accordance with applicable law. In accordance with applicable regulations, the User may authorize a representative to submit requests on their behalf to exercise their rights. Before accepting such a request submitted by a representative, we will require proof that they have been authorized by the User to act on their behalf, and we may also ask the User to directly confirm their identity. We will respond to the User's request within the timeframe provided by applicable law.

Complaints

If there are any complaints about how we process personal data, please contact us using the contact details below. Depending on their place of residence, the User may have the right to appeal our decision by contacting us using the contact details below, or to lodge a complaint with the local data protection authority. A list of relevant supervisory authorities for data protection in the EEA can be found here.

International data transfer

We may transfer, store, and process the User's personal information outside their country of residence.

If we transfer the User's personal information outside the European Economic Area or the United Kingdom, we rely on recognized data transfer mechanisms, such as the European Commission's standard contractual clauses or equivalent agreements issued by the relevant supervisory authority in the United Kingdom, unless the data is transferred to a country that has been deemed to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the amended Privacy Policy on this website, update the "Last updated" date, and inform the User of the changes in accordance with applicable law.

Contact

If there are any questions about our privacy practices or this Privacy Policy, or to exercise any of the User's rights, please contact us by phone, email at zoomie.poland@gmail.com, or mail at Janusza Korczaka 4, 31-215, Poland. In accordance with applicable personal data protection laws, we are the controller of the User's personal information.